HP anticounterfeit Web site
Go to
www.hp.com/go/anticounterfeit
when you install an HP print cartridge and the control-panel
message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps
to resolve the problem.
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Manage print cartridges
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Your print cartridge might not be a genuine HP print cartridge if you notice the following:
●
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the print cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).
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Chapter 7 Print cartridges
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