HP LaserJet Enterprise 600 Printer M603 series - Repack the product

background image

Repack the product

If HP Customer Care determines that your product needs to be returned to HP for repair, follow these

steps to repack the product before shipping it.

CAUTION:

Shipping damage as a result of inadequate packing is the customer’s responsibility.

1.

Remove and retain any DIMM cards that you have purchased and installed in the product.

CAUTION:

Static electricity can damage electronic parts. When handling DIMMs, either wear

an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then

touch bare metal on the product.

2.

Remove and retain the print cartridge.

CAUTION:

It is extremely important to remove the print cartridge before shipping the product. A

print cartridge that remains in the product during shipping can leak and cover the product engine

and other parts with toner.

To prevent damage to the print cartridge, avoid touching the roller on it, and store the print

cartridge in its original packing material or so that it is not exposed to light.

3.

Remove and retain the power cable, interface cable, and optional accessories.

4.

If possible, include print samples and 50 to 100 sheets of paper or other print media that did not

print correctly.

5.

In the U.S., call HP Customer Care to request new packing material. In other areas, use the

original packing material, if possible. Hewlett-Packard recommends insuring the equipment for

shipment.

ENWW

Repack the product

221

background image

222

Appendix B Service and support

ENWW