HP LaserJet Enterprise 600 Printer M603 series - Clear jams from the fuser area

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Clear jams from the fuser area

Use this procedure only in these situations:

Paper has jammed inside the fuser and cannot be removed from the top-cover area or the rear-

output area.

A sheet of paper has torn while you were trying to clear a jam from the fuser.

1.

Turn the product off.

2.

Rotate the product so the rear is facing you. If

an optional duplexer is installed, lift it and pull

it straight out. Set it aside.

3.

Disconnect the power cord.

WARNING!

The fuser is very hot. To avoid

minor burns, allow the fuser to cool before

removing it from the product.

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4.

Open the rear output bin.

5.

Remove the rear output bin. Place your finger

near the left-side hinge, and push firmly to the

right until the hinge-pin clears the hole inside

the product. Rotate the output bin outward to

remove it.

6.

If paper is visible, remove it.

If paper is not visible, push up on the two blue

levers on the sides of the fuser, and pull the

fuser straight out.

7.

Remove the jammed paper. If necessary, lift

the black plastic guide that is located on the

top of the fuser to gain access to the jammed

sheet.

CAUTION:

Do not use a sharp or metal

object to clear paper from the fuser area. You

might damage the fuser.

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Chapter 10 Solve problems

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8.

Push the fuser firmly into the product until the

blue levers on both sides click into place.

9.

Reinstall the rear output bin. Insert the right

hinge-pin into the hole inside the product. Push

inward on the left hinge, and slide it into the

hole inside the product. Close the rear output

bin.

10.

Plug the power cord into the product.

11.

Replace the optional duplexer, if it was

removed.

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12.

Turn the product on.

13.

If a jam message persists, a sheet is still

jammed in the product. Look for the jam in

another location.