HP LaserJet Enterprise 600 Printer M603 series - Clear jams from the top-cover and print-cartridge areas

background image

Clear jams from the top-cover and print-cartridge areas

1.

Open the top cover.

2.

Remove the print cartridge.

CAUTION:

To prevent damage to the print

cartridge, do not expose it to light for more

than a few minutes. Cover the print cartridge

with a sheet of paper while it is outside of the

product.

190

Chapter 10 Solve problems

ENWW

background image

3.

Use the green handle to lift the paper-access

plate. Slowly pull the jammed paper out of the

product. Do not tear the paper. If paper is

difficult to remove, try clearing it from the tray

area.

4.

Open Tray 1 and remove the envelope

accessory cover. If paper is present, remove it.

5.

Rotate the paper guide to check for additional

jammed paper underneath. If jammed paper is

present, remove it.

6.

Replace the envelope accessory cover and

close Tray 1.

ENWW

Clear jams

191

background image

7.

Reinstall the print cartridge and close the top

cover.

8.

If a jam message persists, jammed paper is still

in the product. Look for the jam in another

location.